Job Description
Role: Applications Team Lead
Location: South Dorset
Salary: up to £58,000 and generous pension
Employment Type: Permanent
About the Role:
We are seeking a proactive and experienced Lead Business Systems Analyst to manage a high-performing Applications Support team. You will oversee the smooth operation of business systems while supporting the transition to a modern ERP environment. This role involves leading troubleshooting efforts, coordinating with internal teams and suppliers, and building a centre of excellence for business applications.
Key Responsibilities:
1. Lead and manage the Business Applications team, including budgets, resources, and supplier relationships, to deliver efficient, high-quality support.
2. Ensure business systems continuity, disaster recovery, and risk mitigation.
3. Provide second and third-line support for core applications, integrations, and custom solutions.
4. Troubleshoot issues, conduct root cause analysis, and implement preventive measures.
5. Advise on solutions, evaluate risks, and support business case development.
6. Gather, document, and translate requirements into functional solutions.
7. Implement configuration or system changes, coordinate UAT, and ensure solutions meet objectives.
8. Support system upd...