Industry: Designer toys and collectible pieces
Location: Pop Mart Trafford Centre Manchester
Job type: Part-time Permanent
Pay: £12.21 hourly rate
About POP MART
POP MART HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.
POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world's first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit and our LinkedIn Career page.
What to Expect
* POP MART is a boutique-sized company with a young and multicultural team where you can expect to:
* Gain valuable professional experience covering the entire retail life cycle
* Have the opportunity to work with people from different countries and cultures in a collaborative environment
* Receive structured customer service, retail operations, and product training
* Be proactively involved in the company's growth
Benefits
* POP MART offers our employees:
* Selected POP MART toys as appreciation gifts every month
* A structured bonus/commission scheme in line with the company's and the individual's performance
* Comprehensive training and development programs
* Regular team social events
* Paid rest breaks
Responsibilities
* Provide exceptional customer service and resolve any customer issues or complaints
* Manage the cashier point's daily opening and closing procedures
* Be available to work flexible hours, including nights, weekends, and holidays
Required Qualifications
* Fluent in professional English, with excellent verbal and written communication skills
* Proactive with strong customer service skills to provide a memorable shopping experience
* Team-oriented with the ability to work well in a team
Desirable but Not Essential
* Multi-lingual language ability
Job Information:
Job Type: Part-time
Hourly Rate: £12.21 hourly rate
Additional pay:
* Commission pay
Benefits:
* Company pension
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability
Experience:
* Luxury Sales: 1 year (preferred)
Licence/Certification:
* Right to Work in the UK (required)
Job Type: Fixed Term
Job Type: Part-time
Benefits:
* Company pension
Work authorisation:
* United Kingdom (preferred)
Work Location: In person
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: No less than 8 per week
Benefits:
* Company pension
Work Location: In person