Flannels is the ultimate luxury fashion destination for men and women, showcasing a curated selection of over 200 global designer and contemporary brands. Known for timeless style and attention to detail, we deliver an elegant, modern luxury experience—both in-store and online.
As a
Sales Assistant
, you'll deliver a premium shopping experience, connecting with customers, offering expert product guidance, and helping maintain our luxury standards on the shop floor. You'll play a vital part in creating a warm, stylish, and customer-focused environment from the moment we open.
What You'll Get
* Competitive Pay
* Staff Discount across all Frasers Group brands
* Progression Opportunities across our fast-growing retail network
* Premium Working Environment in a new, luxury retail space
* Training and Development to help you succeed
Job Description
* Greet all customers with warmth, confidence, and professionalism.
* Ask open-ended questions to understand customer needs.
* Recommend and locate suitable products, staying up to date on current collections and trends.
* Share information about in-store promotions and loyalty benefits.
* Handle cash and card transactions accurately.
* Maintain a high standard of store presentation and cleanliness.
* Support replenishment and ensure the shop floor is ready for trading each day.
* Deliver consistent, high-level customer service in line with the Flannels brand.
* Actively offer add-ons and alternative product suggestions where appropriate.
* Ensure full compliance with all Flannels policies and procedures.
Qualifications
* Confident, enthusiastic, and motivated to deliver results.
* Excellent communication and interpersonal skills.
* Customer-focused, with a passion for delivering exceptional service.
* Team player who thrives in a fast-paced retail environment.
* Reliable, flexible, and willing to adapt to changing business needs.
* Fashion-aware with a strong interest in designer and contemporary brands.
Additional Information
At Flannels, we live by our core values:
* Think Without Limits – Move fast, take bold action, and bring the team along with you.
* Own It and Back Yourself – Take responsibility for your role, master the basics, and drive results.
* Be Relevant – Stay connected to our people, our partners, and the planet.
This is a
zero-hour contract
. Working hours will vary and are not guaranteed each week.
Due to high interest in this role
,
we may close the vacancy early. We encourage you to apply as soon as possible to avoid disappointment.