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Sales administrator

Swadlincote
Pickstock Foods Ltd
Sales administrator
£24,000 - £32,000 a year
Posted: 21 September
Offer description

Sales Administrator, £15.00 per hour, Flexitime 30 to 45 hrs/week

Pickstock Foods Ltd, Hartshorne, Swadlincote

Broad admin role in a fast-growing £100m, family-run lamb processor. Small team, real responsibility, training and progression available. Free parking, canteen, staff discounts.

Sales Administrator

Location: Hartshorne, Swadlincote, Derbyshire. Five minutes from J13 of the A42, in the National Forest.

Pay: £15.00 per hour

Hours: Flexitime, 30 to 45 hours per week, mutually agreed within office opening hours of 06:00 to 18:00. Core hours 9:00 to 15:00.

About us

Pickstock Foods is a family-run lamb and sheep abattoir and cutting plant near Hartshorne. We source from across Great Britain and our own farms, supplying domestic and export markets. We are five years old, turning over ~£100m, and growing at over 10% per year. The admin team is around 20 people, so the role is broad and the environment is fast paced. On-site role at our rural facility, own transport recommended.

The role

Provide accurate, timely support to the Sales team, ensuring clean order flow from entry to invoice, with clear communication to customers and internal teams. You will also provide basic holiday cover for Export and Transport Administration, so no two days are the same. A 1 to 2 week induction includes short rotations across the business to understand how we work and to build relationships.

Key responsibilities

* Enter customer orders accurately, verify pricing and weights, and issue order confirmations in the company standard format: Quantity, UOM, Product Code, Product Description, Price and Sale UOM.
* Maintain customer and product price files in the ERP each week; keep audit trails of updates.
* Produce and send dispatch notes and invoices on time.
* Respond to customer queries, log issues, and coordinate resolutions with Sales and Technical.
* Liaise with Transport and partners to organise deliveries and keep customers updated; support transport and export admin during holiday cover.
* Keep internal sales records current, complete basic due diligence for new customers, and support credit control with clear documentation.
* Identify recurring issues and suggest simple fixes to templates, SOPs or lookups.

Skills and experience

* Strong organisation, attention to detail, and clear written and verbal communication.
* ERP proficiency with accurate data entry, plus solid Microsoft Office skills.
* Practical, solution-first mindset.
* A-Level or equivalent.

Desirable: experience in sales or export administration (ideally food or temperature-controlled logistics); familiarity with transport planning, book-ins, POD management, incoterms and freight bookings.

Progression and training

Progression is possible over time into sales account management, international import and export processes, and HGV transport compliance. This role suits someone early in their career who wants to build a strong foundation in sales and operations before moving up. Our reason for hiring is that a current administrator is progressing into sales account management.

What we offer

* £15.00 per hour
* Flexitime, 30 to 45 hours per week, mutually agreed. Core hours 9:00 to 15:00
* Statutory pension and holidays, with enhanced parental leave
* Free parking, staff discounts, canteen, and a small staff kitchen with oven, hob, microwave and fridge
* Optional taster day later in the process so you can see the role and team in practice

How to apply

Apply with a CV and a short note on your weekly hours preference within the 30 to 45 hour range, and your commute plan to Hartshorne.

Job Types: Full-time, Permanent, Graduate

Pay: £14.50 per hour

Expected hours: 30 – 45 per week

Benefits:

* Company pension
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Flexitime
* Free parking
* On-site parking

Work Location: In person

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