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Sales administrator

Basildon
Permanent
Sales administrator
Posted: 7h ago
Offer description

Buttress is a UK-wide group of specialist companies, delivering end-to-end services through a connected and collaborative approach. By combining expertise across our businesses, we provide smarter, more efficient and increasingly sustainable solutions across the commercial catering and service industries. We are now seeking a Sales Administrator who will be responsible for ensuring all sales enquiries and quotations are accurately prepared, managed and processed in a timely manner. You will ensure a high standard of customer service is maintained throughout, while providing essential support to the projects team to help deliver departmental objectives and operational standards. Key Responsibilities Manage B2B software used for tender and quotation activity Act as Social Media lead, maintaining an active daily presence across platforms Support the projects team with quotations, order processing, equipment ordering and project tracking Process, track and manage sales orders accurately and within required timescales Coordinate equipment, installations and supplier appointments as required Maintain and update ERP and portal systems to ensure accurate customer and order data Liaise with customers, suppliers and internal teams to resolve queries and issues efficiently Follow up outstanding quotations on a weekly basis with customers and internal teams Support the rentals function where required Attend and support association events and industry activity when needed Undertake site visits from time to time to support project delivery Ensure all processes, procedures and standards are consistently followed Any other ad-hoc duties as required to support the team as deemed necessary Key Skills and Experience Essential Experience in sales support, project coordination or administrative roles Strong organisational skills with the ability to manage multiple priorities Excellent attention to detail and accuracy in order processing and data entry Confident communication skills, both written and verbal Strong IT skills, including Microsoft Office (Excel essential) Experience using ERP, CRM or similar systems (training provided if required) Ability to work independently and deliver tasks through to completion Desirable Experience within the foodservice, equipment or catering industry Educated to GCSE level or equivalent Experience using NetSuite or similar ERP platforms Familiarity with Canva or basic design tools Exposure to quotations, tendering or project-based work environments What you’ll bring A proactive and hands-on approach with strong customer focus Ability to work at pace while maintaining accuracy and structure Strong coordination skills across multiple teams and stakeholders Confidence building relationships with customers, suppliers and colleagues A positive, adaptable attitude with a willingness to get involved in varied work Strong problem-solving skills and a calm approach under pressure What We Offer A competitive salary Pension scheme to support your future Access to a wide range of discounts through our Perks platform via Employment Hero The opportunity to represent some of the most respected brands in the industry A supportive, down-to-earth culture where people genuinely enjoy working together A social team – from informal get-togethers to our summer and Christmas parties Autonomy to manage your diary and approach The chance to be part of an exciting period of change, with a real focus on innovation — with new benefits, ways of working and development opportunities evolving as we grow.

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