IT Support / Cloud Support / Infrastructure Support Engineer
Join to apply for the IT Support / Cloud Support / Infrastructure Support role at Solutions financial management.
New Year. New Career.
HQ-Based | Leeds WF17
Salary: £32,000 – £35,000 + £3,000 Overtime + Benefits + Career Progression
As an IT Support / Cloud Support / Infrastructure Support Engineer, you will work within a fast‑paced, enterprise‑level environment, supporting users while developing the skills required to progress into more advanced technical roles.
You Will Be Involved In
* Service Desk incident management and escalation
* Working closely with 3rd Line Cloud Technical Support Engineers
* Following and contributing to structured processes and procedures
* Producing clear, accurate technical documentation
* Adding value to the team and supporting continuous improvement
Technologies and Skills
You do not need experience in everything listed, but you should have a solid foundation and a strong desire to learn more.
Experience With At Least Two Of The Following
* Microsoft Windows Server
* Microsoft Office 365
* Azure
* VMware
* Citrix
Core technical knowledge
* TCP/IP
* DNS
* DHCP
* Active Directory
* Group Policy (desirable)
Environment
This is a HQ-based role, meaning you will work alongside senior engineers and infrastructure specialists on a daily basis. You will have direct access to support, mentoring, and real‑world exposure to enterprise systems, rather than working in isolation or remotely.
Previous experience in an enterprise‑level environment or MSP is preferred.
Security Clearance
You must be eligible to become SC Cleared.
Seniority level
Entry level
Employment type
Full‑time
Job function
Information Technology
IT Services and IT Consulting
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