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IBA Accounts Technician/Credit Control Analyst (Hybrid working), Witham
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Client:
GB001 Marsh Ltd
Location:
Witham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
991edae8fe19
Job Views:
10
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Description:
Our Client Support Services department has an opportunity for a IBA/Credit Control Analyst with our Fiduciary Team. This role is available on a hybrid basis, offering home working for 2 days, with the other 3 days based in our office in Witham.
As an IBA Accounts Technician/Credit Control Analyst, you will be securing agreement and settlement of balances with our Clients or markets. Handling & allocating payments and receipts for your own clients, which includes unique lines of business, programme structures, and reinsurance reporting requirements.
What can you expect?
* Work with Reinsurance professionals across Witham and London
* Gain significant experience working within a technical capacity for a Broker
* Apply your experience and further develop within a role that’s truly progressive
* Be part of a global business that works with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk
We will rely on you to:
* Take responsibility for your workload, including defining cases and associated issues where necessary
* Work with a high degree of autonomy on routine tasks, liaising effectively with senior colleagues for guidance or escalation
* Partner with Operations Specialists to support root cause analysis and develop improved processes, protocols, and behaviors
* Utilize knowledge of processing premiums and/or loss transactions, cash follow-up, and the application and disbursement of funds due
* Liaise effectively with Client Service Support and Guy Carpenter colleagues to ensure a coordinated approach
* Develop and maintain clear working papers supporting investigative work and methodologies used to support conclusions or proposals to senior management
* Support wider CSS activities as required, including quarterly reviews of potential financial exposures, delivery of key performance targets, or other significant objectives
* Support client activities including transactional processing, follow-up, securing reinsurance recoveries, collateral, and timely, accurate system entry of all client activity
What you need to have:
* Knowledge of Accounts & Settlement processes
* Proven track record in client account management, relationship management, engagement, and development
* Effective workload management and expectation setting with clients and stakeholders
* Strong data management and analytical skills
* Client-focused problem-solving skills to reconcile and resolve payment queries
What makes you stand out:
* Experience in Insurance or Reinsurance accounting and settlement activities
* Knowledge of Bureau markets
* Experience working with multiple currencies
* Mentoring or training colleagues
Why join our team:
* Opportunities for professional development, interesting work, and supportive leadership
* A vibrant, inclusive culture with talented colleagues creating impactful solutions
* Career growth opportunities, benefits, and rewards to support well-being
Marsh McLennan is committed to diversity, inclusion, and flexible work environments. We aim to attract and retain top talent and embrace diversity across all protected characteristics. We provide reasonable adjustments for candidates with disabilities to ensure full participation in the recruitment process. Our hybrid work model expects colleagues to work remotely and be onsite at least three days per week, with designated 'anchor days' for team in-person collaboration.
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