Funeral Administrator Location : Newmarket Road, Cambridge, CB5 8PA Salary : £26,500K - £29K per annum, DOE Contract : Full Time, Permanent Hours : Mon - Fri, 9.00am - 5.00pm, with a degree of flexibility required What we offer Staff discretionary bonus scheme Death in service benefit Uniform provided Optional Company Pension scheme Are you forward thinking, ambitious and organised We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward. Funeral Administrator - The Role: We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team in Cambridge. You will: Support clients through the funeral arranging process Advise clients of the range of options and funeral types available Liaise with all stakeholders to deliver the funeral in line with client instruction Process funeral paperwork Maintain company funeral records Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest. Funeral Administrator - What we need from you: Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills. Excellent interpersonal skills Keen attention to detail The ability to deliver high levels of customer service Previous proven administrative experience Knowledge of Microsoft Office (Word, Publisher, Outlook etc) A high standard of written English A flexible approach to working hours The ability to multi-task Good time management to achieve daily tasks on schedule Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate. Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required. A bit about us We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes. If you feel you have the skills to be successful within this role, apply now! No agencies please.