Dispatch Administrator
Location: Oldbury
Job Type: Temporary Ongoing
Hours: Full Time
Pay Rate: £12.71 per hour
About the Role
We are currently recruiting for a highly organized and detail‑oriented Dispatch Administrator to join our client's busy operations team in Oldbury. This is a full‑time, temporary ongoing position offering a great opportunity to work within a fast‑paced logistics and distribution environment.
The successful candidate will play a key role in supporting dispatch operations, ensuring the accurate processing of documentation, stock control, and administrative tasks while maintaining a high level of precision and attention to detail.
Key Responsibilities
* Coordinate and support daily dispatch activities to ensure timely and accurate order processing.
* Prepare, process, and maintain dispatch documentation, delivery notes, manifests, and shipping records.
* Accurately enter, update, track, and validate operational data within internal systems.
* Utilise Microsoft Excel to an advanced level to manage, analyze, track, and validate data.
* Produce reports, spreadsheets, and operational summaries as required.
* Process and manage expense claims in line with company policies and procedures.
* Monitor stock and inventory levels, ensuring office and operational supplies are maintained and ordered when required.
* Liaise with warehouse, transport, and operational teams to ensure smooth dispatch processes.
* Investigate and resolve dispatch discrepancies, delivery issues, and stock variances.
* Handle incoming telephone calls and email enquiries in a professional and efficient manner.
* Maintain accurate records and filing systems, ensuring all documentation is up to date and compliant.
* Support the wider team with general administrative duties as required.
* Work with a high level of precision, ensuring accuracy across all administrative and dispatch-related tasks.
Requirements
* Previous experience in a Dispatch Administrator, Logistics Administrator, Transport Administrator, or similar administrative role.
* Extensive knowledge of Microsoft Excel, including formulas, functions, calculations, data validation, sorting, filtering, and reporting.
* Strong numerical and analytical skills.
* Excellent attention to detail and accuracy.
* Ability to prioritise workload and manage multiple tasks effectively.
* Confident communication skills, both written and verbal.
* Experience working within a fast‑paced operational or logistics environment is desirable.
* Strong organisational skills and the ability to work independently and as part of a team.
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