Marketing & Communications Officer
Location: Birmingham
Salary: £29,800
Contract: (6 Months Contract) Potential Extension
Work Type: Full Time | Hybrid - 3 days WFH
A respected organisation assisting the public sector is seeking a creative and driven Marketing & Communications Officer to lead day-to-day marketing and internal communications activity. This is a fantastic opportunity to shape messaging, drive engagement, and contribute to a meaningful mission.
Role Purpose
You main responsibility will be ensuring smooth communication across all channels, email, intranet, share-point, on site and in person presentations to ensure the 400 strong work force across multiple locations have up to date information, delivered in the format that works for that group.
You’ll be responsible for creating written content, managing social media channels, supporting campaigns, and maintaining website and intranet content. It offers to work across multiple platforms and audiences.
Key Responsibilities
Social Media Management
Plan, schedule, and publish content across LinkedIn, Facebook, and other platforms
Manage community interactions and protect brand reputation
Track performance, test formats, and optimise for engagement
Support paid campaigns with audience setup, creative briefs, and reporting
Content & Copywriting
Write compelling copy for web, email, social media, and print
Produce blogs, case studies, press releases, newsletters, and internal communications
Maintain brand voice and editorial calendar; proofread and sub-edit content.Campaign Support
Build segmented email campaigns (e.g., Mailchimp/HubSpot), A/B test, and analyse results
Support integrated campaigns across web, social, email, and events
Engage with colleagues and the public at promotional events
Website & Digital
Improve website content and support design/user experience
Ensure accessibility, SEO best practices, and page performance
Deliver campaign landing pages with clear CTAs and tracking
Brand & Creative
Maintain brand consistency across all touchpoints
Create simple graphics and templates using Canva/Adobe
Support photography and videography needs
Insight & Collaboration
Monitor trends and competitor activity to inform strategy
Work with internal teams and external partners (designers, agencies, media)
Support events and launches as needed
Qualifications & Experience
Essential
GCSE English (C or above) and Maths (D or above)
2+ years in communications, PR, or media roles
Proven experience in social media, copywriting, and web content management
Excellent written and verbal communication
Organised, proactive, and able to work between multiple campaigns.
If you feel role is the ideal next step for you, we look forward to receiving your CV / application