Are you fluent in French and English with a passion for providing excellent customer service? This role is perfect for someone with strong organisational and problem-solving skills, looking to contribute to a supportive team
Client Details
The company is a well-established organisation within the industrial / manufacturing sector. They are known for their commitment to excellence and providing high-quality products and services. As part of their team, you'll join a business that values professionalism and expertise.
Description
Deliver exceptional customer service to French-speaking clients, addressing their queries and concerns effectively.
Act as a key contact for customers, maintaining strong and professional relationships.
Manage customer orders, ensuring accuracy and timely processing.
Provide support for customer inquiries related to products, services, and deliveries.
Collaborate with internal departments to resolve customer issues promptly.
Maintain accurate records of customer interactions and transactions.
Assist in translating documents and communications as required.
Contribute to continuous improvement initiatives within the customer service department.Profile
A successful French-Speaking Customer Service/Admin Assistant professional should have:
Proven experience in a customer service role within a professional environment.
Fluency in French and English
Strong organisational and multitasking abilities.
Excellent problem-solving skills and attention to detail.
Ability to work collaboratively within a team and independently when required.Job Offer
A competitive salary ranging from
Working hours of 8am to 4pm, Monday to Friday, with one day working from home after probation.
23 days of holiday leave.
Discretionary yearly bonus.If this French-Speaking Customer Service role in the industrial / manufacturing industry aligns with your skills and aspirations, we encourage you to apply today