We are looking for a picker/packer, dispatch and admin assistant to join our e-commerce team in our Kenilworth based offices. We sell a wide range of watches, as well as fine and branded jewellery. We are looking for a permanent full-time employee to work 5 days x 8.5 hour per week. Please note Saturday work will be required on a rota basis. Training will be provided. Pay is dependent on experience.
The successful candidate would be expected to:
* Pack orders with care and attention
* Capture payments and create shipping labels
* Book in new stock on inventory system
* Handle returns and customer enquiries
* Work efficiently during peak season with increase volumes
* Follow fraud checks and alert line manager of suspicious orders
* Regular stock takes and stock management
* Addition of new product to system and updates to prices and descriptions
* Tidy the packing area during and at the end of day to allow a clean working environment, including hoovering and mopping
* Being vigilant with regards to warehouse and data security
* Process customer warranty repairs
* Aid with customer service and telephone enquiries
* Complete other admin tasks as necessary
Experience of packing and admin processes would be an advantage. The candidate should have a friendly and engaging personality and would need to be comfortable working in a team. For this permanent roll there will be a probation period of at least 3 months subject to a management review.
Job Types: Full-time, Permanent
Pay: £10.00-£12.35 per hour
Benefits:
* Company pension
* Employee discount
Experience:
* Picking & packing: 1 year (preferred)
Work Location: In person