Vacancy Introduction
Manage our new Travel Branch in Hellesdon!
We're excited to announce we're bringing our Travel services to Norfolk, with our first branch set to open in our brand-new Hellesdon Food store.
This is an exciting milestone for our growing Travel business branching into Norfolk for the first time, offering the unique opportunity to become Branch Manager of a brand-new store.
You will build and steer an exciting and dynamic team. In a rapidly changing retail landscape, the travel industry stands at the forefront of evolution, and we need a leader who thrives in this environment.
As a passionate advocate for the industry, you'll ensure that your branch operates at its absolute best. You'll set the bar high, driving unwavering standards and promoting compliance. Every interaction with our valued members and customers will exceed expectations, leaving them amazed by the exceptional service your branch provides.
Just as you take pride in your own achievements, you'll derive immense satisfaction from seeing your colleagues reach their full potential.
Want to know more? Take a look at our job description for the role
Our working patterns are non-contractual.Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for
1. Work towards the successful opening of our new branch.
2. Lead and empower your branch team to greatness.
3. Consistently deliver exceptional standards and elevate customer service to new heights.
4. Drive growth, maximising turnover and profitability through efficient cost management.
5. Ensure that your branch operates safely and within legal guidelines, including ABTA and internal compliance.
6. Establish your branch as the most trusted travel retailer in the local community.
7. Cultivate strong relationships with other branches, customers, and colleagues.
8. Promote membership and the benefits it brings.
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
9. Competitive rates of pay
10. 20% discount in our food stores, along with other discounts across our family of businesses
11. 22 days holiday (plus bank holiday entitlement) which increases with service
12. 5% employer pension contribution
13. Death in service benefit
14. Enhanced family leave and pay arrangements*
15. Opportunities to grow, with award-winning training and apprenticeship programmes
16. Great discounts, deals, and cashback across over high street and online retailers
17. Financial wellbeing support, including Wagestream®
18. Access to Cycle to Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
19. Employee Recognition Scheme
20. Long Service Awards
21. Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
22. Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
East of England Co-op
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