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Commercial sme account handler

Maidstone
Stride Resource Management Ltd
Account handler
Posted: 22 December
Offer description

SME Account Handler - Commercial Insurance
Full-Time | Permanent | Hybrid Working Available

We're working with a well-established independent insurance broker in Kent who are looking to recruit an experienced SME Account Handler to join their friendly and growing commercial team.

This is an excellent opportunity for someone who enjoys managing SME clients, delivering high levels of service, and developing their career within a supportive, people-focused brokerage.

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The Role:

As an SME Account Handler, you'll be responsible for managing a portfolio of small to medium-sized commercial clients, handling renewals and day-to-day servicing while working closely with Account Executives and insurers.

Key Responsibilities:

* Managing renewals, adjustments, and client queries for SME commercial clients

* Preparing and issuing policy documentation and renewal information

* Liaising with insurers to secure competitive cover

* Maintaining accurate client records and documentation

* Supporting Account Executives with client servicing where required

* Ensuring all work meets FCA and internal standards

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About You:

* Experience within commercial or SME insurance broking

* Good understanding of core SME products such as property, liability, combined, and motor

* Strong communication and organisational skills

* Customer-focused with excellent attention to detail

* Confident managing your own workload

* Cert CII qualified or working towards (support available)

* Experience using Acturis or similar broking systems advantageous

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What's on Offer:

* Salary: £32,000

* Hybrid working options

* 25 days holiday plus bank holidays

* Pension scheme and company benefits

* Study support and career development opportunities

* Friendly, collaborative team environment

* Clear progression pathways within the business

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This is a great opportunity for an SME Account Handler to join a respected independent broker in Kent, managing a varied client portfolio in a supportive and professional environment.

Apply today or contact us for a confidential discussion.

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