Key Responsibilities:
* Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
* Maintain and update records, including sales data, stock levels, and team schedules
* Handle correspondence, such as emails and phone calls, related to store operations
* Assist with the preparation of reports and presentations for management
* Assist with customer inquiries related to product availability, returns, or exchanges
* Ensure smooth communication between the store floor and administrative team to resolve customer issues
* Help onboard new team by coordinating training materials and paperwork
Experience/Skills Required:
* Previous experience in retail or administrative support (1-2 years preferred)
* Proficiency in Microsoft Office Suite and familiarity
* Strong numerical skills for handling financial records and stock management
* Strong organizational and multitasking abilities
* Excellent communication and interpersonal skills
* Attention to detail with a proactive approach to problem-solving