Join to apply for the Tesco Shift Leader - Days - Haverhill role at Tesco.
Our shift leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.
We offer a guaranteed minimum of 16 hours each week; if you prefer fewer hours (minimum 12) we can accommodate.
Availability windows: Mon 12:00-24:00, Fri 12:00-24:00, Sat 12:00-24:00. We will schedule your contracted hours within these times and give you three weeks’ notice of your shifts.
Responsibilities
* Work in a fast-paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in-store, ensuring it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
* Keeping the team well‑informed and up to speed on any communications, changes, or updates
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
* Following health and safety routines and procedures, and ensuring colleagues do the same
Qualifications
* Be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
* Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
* Be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date
* Be comfortable taking the lead, and overseeing the store in the absence of your manager
* Be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
* Be motivating, so you can inspire your team to deliver beyond expectations
* Be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
Please note you need to be 18 or over to apply for this role.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home
* Access to free wellbeing services with a range of resources to support your mind, body and life
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Uniform provided and policies to support you for all life moments, big and small
About Tesco
Our vision at Tesco is to become every customer's favourite way to shop, whether they're at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Our commitment to diversity, equity and inclusion ensures everyone feels represented and can be themselves at work.
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