Night Warehouse Operations Manager
Stoke-on-Trent
Up to £50,000
Night Shift 20:30-06:00 | 25 Days Annual Leave
We're looking for an experienced Night Warehouse Operations Manager to take charge of a busy cross-dock operation in Stoke. Leading a team of 8, you'll be responsible for driving performance, ensuring smooth running of Pallet Network and Groupage operations, and creating a culture of accountability and motivation.
This is a hands-on role - around 70% of your time will be on the shop floor, with the remainder focused on planning, reporting, and process improvements.
What you'll be doing:
Leading, motivating, and developing a team of 8 night staff.
Managing cross-dock operations, groupage and pallet network activity.
Ensuring KPIs, service levels, and customer expectations are met.
Implementing and embedding policies, procedures, and best practices.
Driving a culture of safety, efficiency, and continuous improvement.
Balancing operational oversight with reporting and process development (70% floor / 30% desk).
What we're looking for:
Proven experience managing cross-dock, pallet network and groupage operations.
Strong experience working for a UK based warehouse
Strong leadership skills - able to motivate, guide, and develop teams.
Process-driven mindset with a focus on continuous improvement.
Resilient, hands-on manager who thrives in a fast-paced environment.
Confident in implementing and driving operational policies and procedures.
What's on offer:
Salary up to £50,000
25 days annual leave (plus bank holidays)
The chance to lead and shape night operations
Supportive, people-focused business with strong growth plans
If you're a natural motivator with a strong operational background and a passion for process improvement, we'd love to hear from you.
#Night Warehouse Operations Manager
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