OCS Greater London, England, United Kingdom
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OCS Greater London, England, United Kingdom
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About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Total FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role
Working Days - Monday to Friday
Role Purpose
To provide a facility management service to the commercial Offices / Local Authority Sites. The role is to provide services & duties to maintain their building facilities in consistent, ready-to-serve conditions by rigid adherence to work generated from requirements & requests. To react & generate work orders within stipulated timeframes to ensure maximum Customer Service is achieved for operations.
Key Responsibilities
* Ensure Safe Systems of Work are issued and adhered to for all activities.
* Responsible for ensuring all self-delivery PPMs are completed safely, on time and in compliance with statutory obligations.
* Accountability for ensuring statutory maintenance is at 100% compliance in their region.
* Develop and maintain good relationships with internal and external OCS and client colleagues.
* Point of escalation for Facilities Regional Manager.
* Respond to calls logged with the facilities helpdesk. Investigate the nature of the problems and seek a speedy resolution.
* Be available for an on-call rota system with the onsite facilities team.
* To be able to work in a flexible manner within the role & to exhibit a fundamental interest in achieving the complete functionality of the buildings, looking & thinking out of the box to ensure no problem or defect goes undetected.
* To undertake repairs, maintenance, service & new works throughout the premises such as fix/hang pictures, notice boards, replace damaged ceiling tiles, replace light bulbs etc.
* Assist with the organisation of equipment & furniture for meetings/training/board rooms prior to & after meetings.
* General duties including assisting with Room & catering set ups for meetings etc as required.
* Act as Contractor service point of contact & Coordinate Contractor access. Carry out contractor inductions & issuing of work permits.
* Report to and take direction from the site and contract facilities teams.
* To be first point of call to investigate and deal with emergencies such as leaks, spills, blocked toilets etc.
* Assist with internal office moves.
* Walk the buildings on a daily & regular basis throughout the day & ensure all lighting, toilets, tea stations are fully operational. Report any issues noted, resolve issue or if necessary, arrange for such items to be resolved.
* Perform any other duties that may be reasonably required of you given the broad nature of the role & the time available.
Competencies/Requirements
* Electrical qualifications preferable.
* Strong building maintenance work skills and knowledge.
* Polite, welcoming and have a friendly manner with fluent English.
* Full Driving Licence.
* Proficiency in Microsoft Office applications including Word, Excel, and Outlook is required.
* Awareness of Health, safety & security issues
Desirable
* Experience working within the construction/M&E industry highly desirable.
* Experience and knowledge of permit to work systems including assessment of risk assessment and method statements with emphasis on safety.
* Experience in CMMS and/or CAFM applications (Concept Evolution, Emaint) is beneficial.
* Good interpersonal skills, commercial awareness, and the ability to organise and motivate teams
* Safe Pass
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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