Registration Services Officer
N5, £29,064 - £31,022 (plus enhancements) per annum. Full time, permanent
37 hours per week, 1 Saturday in 3 contractual overtime with a rest day allocated in the week leading up to the Saturday at work.
5 Sundays and/or Bank holidays per year on contractual overtime.
6 days on call per year for which standby payments are paid.
Previous applicants need not re-apply.
About Newcastle Register Office
Are you looking for the opportunity to work as a Registration Officer? Do you enjoy engaging with the public, are you a good, empathetic communicator and listener?
This is an opportunity to join the Registration Services Team, which is a high profile and essential service offering you the chance to guide and support our customers through some of their most important life events.
The Registration Service is responsible for the delivery of all civil registration functions in Newcastle upon Tyne including the registration of births, deaths, marriages and civil partnerships and citizenship ceremonies. The role requires you to apply the relevant statutory functions and obligations in accordance with legislation. Training will be given on Registration legislation and practice.
Working with customers at life changing and emotional times requires excellent communication skills. Our ceremonies can be attended by as few as 4 people or as many as 1000 so you must be a confident public speaker who can adapt their style to their audience and conduct ceremonies confidently and professionally.
Your written communication skills are equally as important as the ability to capture and record data accurately and with great attention to detail is essential to the role.
The role includes weekend, bank holiday and standby working so you must have a flexible approach to work. Travel to venues within the city is required and transport to and from the venues is provided.
This is a rewarding role offering great personal satisfaction, where you will have the opportunity to meet a hugely diverse range of people. If you are looking for a rewarding, varied and complex role where no two days will be the same then this could be the role for you.
For more information on the post, contact Julie Cable at julie.cable@newcastle.gov.uk. Please include a phone number in your email.
If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.
Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form, please ensure you read the supporting documents.
Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.
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