Customer Support Executive
Location: Feltham Salary: £32,000 - £35,000
Are you ready to make a real impact in a fast-paced, customer-focused environment? We're looking for a proactive and driven Customer Support Executive who can ensure every order is delivered on time, in full, and to the highest standard.
In this exciting role, you'll be a key player in creating a seamless customer journey from order placement to final delivery. Working closely with Sales, Operations, Stock Control, and Transport teams, you'll ensure everything runs smoothly behind the scenes while delivering exceptional service on the front line.
If you're a natural problem solver, an excellent communicator, and thrive in a collaborative environment, this role offers a fantastic opportunity to grow and shine.
What You'll Be Doing:
Managing day-to-day order fulfilment with precision and care
Proactively resolving issues to keep things running smoothly
Acting as a key point of contact for customers, ensuring a frictionless experience
Keeping clients informed and updated with clear, timely communication
Supporting process improvements and operational efficiency
Building strong relationships with customers and internal teamsWhat You'll Need:
A strong customer-first mindset
Excellent communication and organisational skills
Problem-solving ability and creative thinking
High attention to detail and the ability to manage multiple priorities
Good commercial awareness and team spirit
Confident using Microsoft Office and OutlookIf you're passionate about delivering service excellence and want to be part of a supportive, high-performing team, apply now