Are you a confident communicator with a passion for providing excellent customer service? We are looking for a motivated Sales Advisor to join our UK Sales Aftercare Department at our Steeton Headquarters.
In this role, you’ll engage with our valued customers, offering a range of aftercare products designed to give them continued peace of mind and support. This is an exciting opportunity to join a well-established, people-focused business where your skills and enthusiasm can make a real difference.
Salary: £12.70 P/H Basic (£40,000 - £43,000 realistic OTE)
Working Hours: Monday - Friday, 9am - 5:30pm, 1 in 6 Saturdays on a rota.
Why join Acorn?
* Comprehensive induction and training
* Investors in People accredited employer
* Healthcare and pension schemes
* Free on-site parking & great transport links to Leeds, Bradford & Skipton
* Subsidised on-site canteen
* Cycle to work scheme
* Gym membership discounts
* Company events
* Monthly reward scheme – Acorn Achievers
* Refer-a-friend bonus – earn up to £100!
Key Responsibilities Include:
* Call customers without cover after their manufacturer’s guarantee ends.
* Promote aftercare benefits, explain features, and handle objections.
* Dealing with inbound calls from customers, assisting them with their queries and renew/sell cover where applicable.
* Achieve daily and weekly sales targets and KPI’s.
* Ensuring customer records are maintained and correct.
* Taking payments securely from customers and record sales on the system.
* Liaising with the customer service team when necessary and ensure that customers are dealt with efficiently.
* Working with other members of the team in a positive and supportive manner.
Skills and Experience Required:
* Excellent Telephone Manner
* Excellent Communication Skills
* Listening skills
* Ability to work both within a team and independently
* Strong organisational skills
* Computer literate
* Ability to act in a professional mannerAbility to manage own individual performance
* Must be able to display the Acorn Values
OUR VALUES
* ⭐Quality: of the products we make and sell and the service we provide
* ⭐Unity: Working together as one team
* ⭐Integrity: Acting responsibly and honestly to deliver on our promises
* ⭐Caring: About our customers, each other and the wider community
* ⭐Ambition: Taking Pride in all we do and striving to improve
We Recognise Your Efforts
* Acorn Achievers: Monthly awards scheme with £100 vouchers for winners and £50 vouchers for runners-up.
* Recommend a Friend: Earn up to £100 if your referral joins Acorn.
If you’re passionate about delivering excellent service and want to be part of a values‑driven company that invests in its people—apply today!
All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.
Please note: this position may close early if we receive a high volume of qualified applications. To ensure ample consideration, please submit your application as soon as possible.
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