The Recruitment Coordinator supports the delivery of high quality, customer-focused recruitment services across the University’s Schools and Professional Services Directorates.
Reporting to the Head of People Services, be the primary point of contact for customers on any day-to-day recruitment campaign queries, providing high quality, specialist and technical advice and guidance as required in the delivery of recruitment services.
PLEASE NOTE: This is a 5 month temporary contract.
Duties and responsibilities
1. To provide a high quality recruitment coordination service by:
* Provide effective recruitment coordination services to enable the efficient recruitment and selection of candidates to City St George’s vacancies, including, but not limited to:
* Support, guide and advise hiring managers at recruitment planning meetings and all subsequent aspects of the range of available recruitment and selection processes and media.
* Apply professional knowledge and experience to help hiring managers to make discerning choices between recruitment and selection options to attract the best applicants.
* Liaise with HR Managers and Advisers on local and institutional recruitment strategies, ensuring recruitment campaigns support those strategies and action plans
* Liaise with the Recruitment Administration Team on forward planning resource requirements and availability to support known recruitment campaign needs
* Provide the Recruitment Administration Team with relevant and timely notifications for the:
* placement of job adverts
* scheduling of interviews and issuing invitations
* notifying successful and unsuccessful candidates
* issuing of conditional and final offers to successful candidates
* initiating pre-employment checks (references, OH and DBS as required)carrying out Right To Work checks
* Review applicant shortlisting scores, with particular attention to applications submitted under the Guaranteed Interview Scheme (GIS), providing advice and guidance to Hiring Managers as necessary
* Use TalentLink to interrogate recruitment data and provide meaningful management information and insights to Hiring Managers, HR Managers and HR Advisers
* Liaise with third party agencies, raising Purchase Orders for agency fees
* Be the first point of contact for all recruitment related queries, ensuring all queries are dealt with professionally and in a timely manner
2. To support institutional UKVI compliance and workplace requirements are met by:
* Ensure all recruitment campaigns are administered in line with UKVI requirements such as skilled worker visa and confirming candidates right to work before employment commences.
* Ensure all statutory and workplace requirements are considered as part of the recruitment process (e.g. DBS clearance, professional qualifications and memberships/registrations)
3. To support institutional Data Security requirements are met by
* Maintain the HR filing systems (computerised and hard copy) and the HR archives, ensuring appropriate data security measures are applied at all times
* .Assist with the compilation of information arising from Freedom Of Information (FOI) and other statutory requests (e.g. locating and providing data for Subject Access Requests, Police requests, HMRC/DWP requests).
4. To contribute to collaborative working practices by:
* Work with colleagues across the directorate to ensure an excellent employee and customer experience.
* Assist the HR department with ad hoc projects and general administrative support as required.
5. To contribute to the continuous improvement of service delivery and customer experience by:
* Be recognised by HR colleagues and customers as a subject matter expert in HR administration systems and processes (e.g. TalentLink)
* Make recommendations for new approaches to ways of working
* Participate in, and contributing to, personal and team development activities.
Skills and experience
Qualifications and Knowledge
* Good level of education to at least ‘A’ level (or equivalent) with examination passes demonstrating high level of literacy and numeracy.
* A demonstrable awareness of current UK HR issues relevant to the and HE sector.
* Level 3 qualification from the Chartered Institute of Personnel and Development/Recruitment and Employment Confederation (or similar body) OR Level 3 Apprenticeship (in a relevant field) OR Equivalent workplace experience.
Experience
* Proven experience of working in a supporting large groups within a complex organisational setting.
* Proven experience of working in an HR environment using a recruitment platform (knowledge and experience of using Oracle would be beneficial)
* Proven experience of a full range of recruitment processes.
* Proven experience of working in a busy team environment and previous experience in customer-facing and problem-solving s.
* Proven experience of working in the Higher Education (HE) sector and a broad understanding of HE sector working practices would also be beneficial.
Skills and Abilities
* Demonstrably excellent communication and interpersonal skills coupled with a highly customer-focused approach.
* Demonstrable organisational skills with the ability to prioritise own work load and manage multiple activities over a daily, weekly and monthly cycle.
* Demonstrable level of proficiency in the use of relevant software packages e.g., Microsoft Office.
* Demonstrable level of attention to detail and ability to work accurately when drafting correspondence and entering data.
* Proven ability to build constructive working relationships both internal and external.
Location
Gloucester Building