Shop Manager
Hours: 30 hours per week | Location: Marlow, SL7 3HJ | Salary: £27,147 - £27,900 per annum (pro rata) | Closing date: 27th February 2026 at 12 noon
Join us as Shop Manager in our Marlow shop and become an ambassador for our charity. We have a permanent position available working 30 hours per week.
Responsibilities
* Lead and manage the shop, supervising an Assistant Manager and a team of volunteers to maximise sales profits.
* Deliver excellent customer service, ensuring a welcoming experience for all shoppers.
* Coordinate weekly operations, including stock management, cash handling, and visual merchandising.
* Adapt to changing shop needs and volunteer availability by working on a rota basis, including weekends.
Qualifications & Experience
* Previous experience in hospitality, high street retail or charity retail.
* Strong organisational skills and attention to detail.
* Demonstrated ability to manage teams in varied situations.
* Willingness to learn and adapt specific skills required for the role.
Working Hours & Commitments
The role will require some weekend work on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available.
Application Process
Applications will be reviewed and invited to interview as they are received. We reserve the right to close the advert at any time; therefore we encourage applicants to apply as soon as possible. Interviews will be conducted virtually via Microsoft Teams. We are committed to sharing interview questions prior to interview.
Equal Opportunities
Helen & Douglas House is an equal opportunities employer and values the benefits of a diverse workforce. We positively encourage applications from all areas of the community. Please note that everyone working for Helen & Douglas House is required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Please contact recruitment@helenanddouglas.org.uk if you require any adjustments during the recruitment process.
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