Job Description
Transport Coordination / Part time\n\nLocation: Southampton \n\nDate: 28/04/2025 2 months \n\nShift Pattern/ Hours : PART-TIME Monday & Wednesday 08:00 to 17:00, Tuesday 3,7 hours\n\nTotal: 18.50 hours per week\n\nSalary: £18.72 per hour\n\nThe role: \n\nManage the senior operational provision for the School Travel Service and junior staff to support service delivery.\n\nWhat you will be responsible for:\n\nProvide safe, efficient, and effective school travel services for children and persons from 5-25 years of age,\nLead the planning and daily management of effective travel arrangements,\nTake a lead for maintaining records in the school travel database\nAnswer enquiries, in particular more complex enquiries escalations, and manage issues including timings, amendments, cancellations, client behaviour, driver behaviour, complaints, incidents/accidents, safeguarding issues etc. liaising with internal/external stakeholders as appropriate.\nOn a rota basis, provide AM and PM office cover to support the early morning and late afternoon travel arrangements.Requirements:\n\nExperience of operational school travel services, or similar, working with a range of suppliers and delivery partners.\nProblem solving skills working in pressured environments.\nRecords management and maintenance of databases.\nSmall team management, including recruitment, goal setting and performance review.\nExperience of service delivery in accordance with service level agreements and/or customer service standards.\nExcellent communications skills with internal and external stakeholders \n\nIf you would like to apply, please send your CV or contact Melissa at +(phone number removed)\n\nCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy