Job Title: Water Quality and Regulations Manager Salary: To £52,000 depending on experience Location: Cambridge/Walsall Travel: Required across both regions Ready to make a real impact? As Water Quality and Regulations Manager, you’ll lead a dedicated team safeguarding public health and ensuring compliance with water quality regulations. You’ll oversee monitoring strategies, investigate incidents, and drive innovation to enhance customer confidence. This is your chance to combine technical expertise with leadership, representing the company across the industry while shaping the future of safe, high‑quality drinking water. The Role The Water Quality and Regulations Manager ensures compliance with all water quality regulations and standards, safeguarding public health and customer confidence. This role provides leadership to the water quality team, oversees monitoring strategies, and ensures operational practices meet the highest standards of safety, compliance, and customer satisfaction. Key Responsibilities Provide leadership, guidance, and support to the direct team, fostering engagement and motivation Organise team resources and conduct regular 1‑2‑1 meetings with direct reports Manage absence, capability, discipline, and grievance matters Identify training needs and ensure these are addressed and evaluated Conduct routine quality audits of departmental activity Develop and deliver a comprehensive monitoring strategy compliant with the Water Supply (Water Quality) Regulations 2016 and the Information Direction 2020 Lead regulatory and operational monitoring sampling programmes Investigate regulatory breaches and ensure remedial actions are completed appropriately Implement operational strategies to ensure compliance, public health protection, and water quality excellence Support company hygiene practices to safeguard public health Act as a guardian for the Water Quality Charter Collate and track internal water quality metrics, ensuring remedial actions are monitored for effectiveness Identify opportunities to enhance customer expectations through innovation and new methods Develop and implement procedures to ensure a positive customer experience Represent the company on industry networks and liaise with colleagues across the sector Lead annual liaison meetings with bulk supply partners Provide advice and direction on water quality matters to production and networks departments Support updates to company water quality policies and procedures Share water quality briefings and updates across the business to inform best practice What You’ll Need Accredited Qualifications BSc in Bacteriological Sciences or similar discipline Chartership in a relevant professional membership Non‑Accredited Skills & Knowledge Technical and scientific knowledge across the full water cycle, from catchment to consumer Detailed knowledge of the Water Supply (Water Quality) Regulations, DWI guidance, and the Water Industry Act 1991 Strong communication skills with regulators, operational teams, senior management, and customers Calm and clear decision‑making during water quality events or public health incidents Full valid driving licence Awareness of analytical methods, sampling protocols, QA/QC procedures, and UKAS accreditation standards Proficiency in water quality databases, SCADA systems, and GIS tools What You’ll Get In Return A competitive salary plus benefits. 25 days holiday bank holidays. Company pension with employer contributions. 24-hour helpline providing free and confidential advice to you and your family on financial, legal, marital, and health matters. Eyecare vouchers – via Specsavers. Employee Assistance Programme (EAP). 24/7 remote GP access.