Overview
Frazer, a leading provider of specialist civils, infrastructure and utility products and solutions, is on the hunt for a Senior Sales Specialist who is as passionate about great service as we are.
Frazer, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Hours: 7am-5pm Monday-Friday
What You’ll Be Doing
* Building excellent relationships with new and lapsed customers so you can understand and meet their needs
* Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross‑selling relevant products, offering specific product advice.
* Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
* Ensuring all customer orders are fulfilled in a timely fashion.
* Following plans to continuously improve customer experience.
* Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels (financial).
* Supporting all Company initiatives.
What We’re Looking For
* Enthusiasm – Positivity and unyielding passion for the merchant world.
* Decency – Honesty, integrity, and mutual respect.
* Team Spirit – A genuine desire to help others, working collaboratively and achieving results together.
* Pride – Dedication in producing top‑notch results.
What’s in it for you?
* Competitive Basic Salary
* Performance Related Bonus
* Retention Savings Plan (Pension) – with Legal & General
* Life Assurance – From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2× your basic salary. If you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump‑sum death in service benefit will be increased to 4× your Pensionable Earnings.
* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
* New Reward and Recognition programme – launching soon!
Required Skills And Experience
* Great customer focus and desire to do your absolute best to get the best outcomes
* Ability to build rapport and develop good understanding of your portfolio to secure future projects.
* Pro active
* Well organised
* Great attention to detail
* Efficiently use IT equipment and have a strong telephone presence.
About Us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
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