Administrator - Outpatients | Spire Shawfair Park Hospital | Full Time | Competitive Salary and Benefits Package
Spire Shawfair Park Hospital has a great opportunity for an enthusiastic and hard-working Administrator to join their Outpatients department, on a permanent basis.
Duties and responsibilities:
* Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP)
* Develop and maintain an up-to-date and accurate knowledge of Spire’s products, policies and initiatives
* Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date
* Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held
* Maintain departmental electronic and manual filing systems accurately
* Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines
* Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
* Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests
Who we are looking for:
* Good standard of secondary education with demonstrable literacy and numeracy skills
* Track record of successful delivery in an office and / or customer service environment
* Knowledge of the healthcare market
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
* 35 days annual leave inclusive of bank holidays
* Employer and employee contributory pension with flexible retirement options
* ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
* Free Bupa wellness screening
* Private medical insurance
* Life assurance
* Save an average of £50 per month with our free onsite car park
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group that has been putting patients at the heart of everything we do for over 40 years. We have 39 hospitals and 8 clinics across England, Wales and Scotland.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Katie Willis at Katie.willis@spirehealthcare.com
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
#J-18808-Ljbffr