What you’ll be doing
1. Support the development of the vision and strategy for the product(s), ensuring differentiation and monetisation of the services based on customer insights, current and future technological trends, and strong partnerships
2. Leads and executes a range of workstreams in the implementation of product management vision and strategy
3. Identifies new products or enhancements to existing products by understanding and analysing user needs and business challenges
4. Collaborates with analytics and delivery teams, and interfaces with cross functional stakeholders e.g. executives, sales, delivery functions, network teams, procurement, legal, and customer success teams to fulfill the product backlog using appropriate delivery methodologies
5. Creates and develops high quality work for product roadmaps, mockups, wireframes, specification writing and product schedules
6. Accountable for the creation, alignment and delivery of the product(s) roadmap
7. Plan and be accountable for product CAPEX and OPEX
8. Ensures that prototypes and product discovery techniques are used to ensure products and features progressed have the best chance of success
9. Creates business cases for product development and roadmaps
10. Contributes towards the continual assessment of the needs of customers, tech teams and stakeholders in defining and evolving the product strategy
11. Ensures accurate and formal product documentation such as feature sheets and user guides.
12. Ensures constant analysis of customer behaviour, developing metrics and cultivating novel techniques to help our customers.
13. Contributes towards comprehensive product requirements to instrument tracking events, build data tools, pipelines, analytic dashboards and visualisations, for the purpose of understanding and improving performance
14. Accountable for ensuring that product performance is managed and opportunities to improve identified
15. Accountable for timely and considered decision making on Product related decisions including steering committees and project boards
16. Ensures that the product complies with the necessary regulations and laws by engaging the appropriate experts from across the business
17. Mentors other product management professionals, helping to improve the team’s abilities by acting as a technical resource.
18. Champions, continuously develops, and shares with team knowledge on emerging trends and changes in product management and the market
19. Supports the programmes and change required to transform our business, simplifying our product portfolio, reducing the reliance on legacy capabilities and products, and enabling the Consumer strategy through faster, lower cost product development.
20. Responsible for product experience and customer journeys for their product(s) to drive customer satisfaction, and commercial outcomes
21. Working closely with external partners to provide the best outcome for EE and our customers
The skills and experience you will have under your belt
22. Strong problem solving and critical thinking skills
23. Ability to communicate with impact
24. Strong marketing and product experience
25. Result-driven and a track record of delivering customer and commercial outcomes
26. Good strategic and commercial product skills with some experience of developing product strategies
27. Good experience in product development, design and management
28. Good stakeholder management skills and experience in partner engagement
29. Experience from the TV/broadcast/telecoms industry
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.