Job Title:
Temporary E-Retail Assistant
Location: London (Hybrid)
Contract: Temporary (2 months, with potential extension)
Start Date: ASAP
Salary:
Competitive, based on experience
About Us:
My client are a globally recognised luxury retailer known for its commitment to exceptional craftsmanship, timeless design, and outstanding customer experience. With a strong digital presence and a loyal international customer base, they pride themselves on delivering luxury at every touchpoint – both in-store and online.
They are currently seeking a proactive, detail-oriented
Temporary E-Retail Assistant
to support the digital team during a peak trading period. This is an exciting opportunity to gain hands-on experience in luxury e-commerce within a fast-paced, customer-focused environment.
Key Responsibilities:
* Support the day-to-day management of the e-commerce site, ensuring products are accurately listed with correct imagery, pricing, and descriptions.
* Assist in online order processing, liaising with logistics and customer service teams to ensure timely deliveries.
* Monitor and update stock levels to prevent overselling or discrepancies across systems.
* Conduct regular website QA to ensure optimal user experience across desktop and mobile.
* Upload content for new product launches, campaigns, and promotions in line with brand guidelines.
* Provide administrative support for digital marketing activities, including email campaigns and site banners.
* Report on key site metrics, flagging any anomalies or areas for improvement.
* Support the e-commerce and wider digital team with ad hoc tasks during busy periods.
Key Requirements:
* Previous experience in an e-commerce or retail environment, ideally within luxury retail.
* Strong attention to detail and organisational skills.
* Proficiency in using CMS and product management tools (e.g., Shopify, Magento, Salesforce Commerce Cloud – a plus) and Adobe.
* Comfortable working with Microsoft Office Suite (Word, Excel, PowerPoint), with the ability to create effective presentations and reports.
* A team player with a positive attitude and willingness to learn.
* Ability to work independently and manage multiple tasks to tight deadlines.
* Knowledge in using Premier Pro and retail media platforms like Criteo / Citrus would be a bonus.
What We Offer:
* The opportunity to work with a leading luxury brand during a high-impact season.
* Experience in a dynamic e-commerce team within a supportive and inclusive environment.
* Insight into the inner workings of a global digital retail operation.
To Apply:
Send your CV
Applications will be reviewed on a rolling basis – early applications encouraged
We look forward to hearing from you