Assistant Finance Officer (Hybrid) needed in Lincoln, £12.21ph PAYE - Reference: OR14401 Hybrid working following initial on-site training Once competency is displayed 2 days office based with 3 days home working Hours are 9am - 5.15 Mon-Thurs and 9am - 4.30pm Friday Take live phone calls, and manage incoming emails. To be the 1st point of contact for Credit Control and Adult Care Charging Teams, dealing with customer enquiries. Manage Tier 1 questions, providing copy invoices / taking card payments / dealing with care breaks and adjustments Refer queries to originating departments as necessary and monitor receipt of responses. Liaise with originating department regarding appropriate further recovery action/write off. Refer complex debts to the Senior Credit Controller. Make contact with debtors by telephone, letter and email. Access debtors to establish their financial circumstances and ability to pay. Report any problems with the achievement of debt review targets to the Senior Credit Controller. Review invoices and reminder letter for quality control. Provide advice on debt recovery process as and when required. Prepare debt cases for County Court action. Assist the Credit Control & Compliance Manager & CC Co-ordinator with providing solutions to problems This is a full time role on a temporary basis. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please beprepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedI or via our website essentialemploy.co.u.k