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Are you analytical, organised, and ready to kick-start your career in a thriving support function? We're looking for a Product Support Advisor to join a dynamic and forward-thinking team based in Tamworth.
This is a fantastic opportunity to work with a market leader in the catering equipment sector, known for innovation, quality, and customer excellence. As a key part of the team, you'll play a crucial role in managing product data, driving the new product introduction process, and supporting internal and external stakeholders.
What You'll Be Doing:
* Enhance and maintain accurate product data across digital platforms
* Be the go-to contact for product-related queries from the sales team
* Drive and manage the New Product Request Process
* Support purchasing and cross-functional teams to move the business forward
* Liaise with suppliers and customers to ensure product information is accurate and timely
What We're Looking For:
* Strong organisational and planning skills
* Confident communicator with a detail-focused mindset
* Comfortable working in a fast-paced environment
* A good understanding of Excel is essential
* Proactive and deadline-driven approach
What's In It For You:
* 20 days holiday bank holidays (option to buy 5 more)
* Company pension scheme (up to 5% matched)
* Healthcare plan options
This role is perfect for someone at the early stages of their career looking to make an impact in a collaborative environment with long-term progression opportunities.
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