Income officer

Description Starting salary: £29,622 Contract type: Fixed term contract for 1 year Grade: 2 Location: Longmore House, Edinburgh with hybrid working available Working Hours: Monday – Friday, 35 hours Interviews: To be held in person at Longmore House on week commencing 20 July 2026 The Income Officer will join the Income Team, comprising of three other income officers, within the Finance Department of the Finance and Corporate Services Directorate. The primary responsibilities of this post are to ensure accurate and prompt creation or sales ledger invoices, raising and allocating bank receipts and reconciling site and webstore income. For more information about the post and information about the team, please access the full job description here . Please note that if you don't have Office 365 installed on your device, this can be opened using your browser. Benefits of joining us at Historic Environment Scotland Enrolment onto a Civil Service Pension scheme – 28% employer contribution 25 days annual leave, pro-rata (increasing to 30 days after 3 years) 11.5 public holidays Reimbursement for relevant professional subscriptions Support for further education and personal development Study leave for work related courses Flexible working hours (where appropriate) Free entry to all of our properties (with up to three guests) Free entry to English Heritage, Manx and Cadw properties Key Responsibilities of this role Reconciling retail site income with bank statements, investigating differences with sites and the bank to resolve. Raising customer invoices. Allocating payments against outstanding invoices, investigating anomalies with customers to resolve. Maintaining outstanding debt at an acceptable level by contacting customers to investigate outstanding balances. Undertaking credit check on new customers in line with credit control policy. Performing other ad hoc reconciliations. Updating our finance systems for transactions through our bank accounts. Reviewing capital expenditure and liaising with business area to identify new fixed assets and our fixed asset database. Undertaking annual fixed asset verification exercise. Undertaking other general administrative duties as required. Work closely with the Income Team and Manager and provide cover as required. Manage your workload and work to deadlines. Key requirements of the role: In order for you to be successful in this post, we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1,200 words), using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience. Please read our CV and Cover Letter Guidance first before completing, as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria. Essential: Accounts receivable experience Knowledge of accounting practice Strong communication skills - both written and verbal Ability to work collaboratively with other teams High level of accuracy and attention to detail Microsoft Word, Excel and Outlook skills Strong Numeracy Skills Ability to deliver excellent customer service Experience of ERP system Find out more about desirable skills and experience in our full job description here . We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers. We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out to us via email at recruit@hes.scot or call our Head Office at 0131 668 8600 and speak to a member of our People Team. Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post. To submit your application online, please read our ‘How to Apply’ followed by ‘Apply Now’ button to begin your application.