Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. We make a real impact on the lives of those who rely on us.
We are seeking an experienced Compliance Officer to join our Central Support Team due to our growth and expansion. The role involves supporting the Head of Compliance & Central Support in areas such as GDPR/data privacy, website and social media content, contract due diligence, and complaints handling.
The ideal candidate will have:
* Specialist experience in compliance, with GDPR expertise
* Understanding of regulatory requirements and data privacy principles
* Excellent organisational and document management skills
* Proven knowledge of Microsoft Office 365 applications
* High accuracy and attention to detail
* Ability to work under pressure and meet deadlines
* Experience in complaint handling
* Full clean driving licence and own vehicle
Key responsibilities include ensuring compliance with data protection regulations, conducting DPIAs, reviewing complaint processes, ensuring website/social media content compliance, drafting policies, deputising for the Head of Compliance, and staff training.
We offer:
* Salary: £27,000 to £31,000 per annum
* 37.5 hours/week, hybrid working
* Permanent contract
* Benefits including 28 days holiday, training, progression, remote working, pension, and more
To apply, visit our website or follow this link: Application Form. Closing date: 22 August 2025.
We value diversity and are an equal opportunity employer. We encourage applications from all backgrounds and are committed to removing barriers through reasonable adjustments.
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