Salary: £27,500 - 32,500 per year Requirements: Computer graduate or similar 1 years experience in IT Desktop Support Familiarity supporting Mac OS X & Windows 7/10 Familiarity with wired and Wi-Fi Networking with Windows Active Directory preferred Ability to work independently and within a team Responsibilities: Troubleshoot issues as 1st, 2nd level support for desktop and enterprise applications, local/networking printing, e-mail, connectivity, remote access, and hardware issues Troubleshoot and replace laptop and PC hardware Provide professional-level phone support to customers Configure, test, and troubleshoot network connectivity and wireless access Technologies: Active Directory Hardware Support Network Windows More: We are a global software solutions company with our UK headquarters located in Victoria, London. We are seeking an IT Support Technician for a 12-month contract, where you will benefit from great technical support from our colleagues. This role offers the flexibility of working remotely for up to 2 days a week. Along with technical support, we provide a possible extension of the contract and a free breakfast for our team. last updated 4 week of 2026