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Job Purpose
We are looking for legal advisors with experience of supporting on caseload management of high-volume RTA Fast Track claims. You must be able to assist the delivery of a robust claims handling process – with a key focus on client outcomes and fee generation.
Key Duties and Responsibilities
* Pro‑actively assist in the progression of a high‑volume caseload of Fast Track Personal Injury RTA claims in line with agreed internal procedures and practices.
* Support litigation processes to help generate fee income and contribute to the overall success of the business.
* Use the firm’s Case Management Systems to identify cases where proceedings would be tactically beneficial and support the progression of such cases accordingly.
* Collaborate timely with sources, medical agencies, experts, third‑party insurers and other relevant parties.
* Assist in the assessment of liability and quantum – reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and reviewing suitable awards for compensation.
* Handle cases involving denial of liability and causation arguments.
* Adopt a practical yet commercial approach to settlements, including supporting client advice on cost risks.
* Contribute to performance targets (e.g. profit costs, case issuance and settlements) while upholding the firm’s integrity.
* Complete additional tasks as deemed relevant and reasonable by the business.
Experience and Knowledge
* Significant experience in RTA claims handling and the full litigation process.
* Solid working knowledge of the CPR, legislation and relevant case law.
* Proficiency with a case management system and good knowledge of MS Office.
* Strong attention to detail and organisational skills.
* Commitment to delivering quality service to clients and the firm.
About Us
Here at Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years. We’ve grown from a small law firm into a 1500‑people team of insurance professionals, legal experts and best‑in‑class corporate services, working across seven office locations. We partner with household‑name insurers to deliver fully outsourced claim solutions and also represent individuals who need expert legal support.
Our core values underpin how we behave. We foster a positive, informal working environment and encourage collaboration. We invest in training, development and social projects to help everyone connect and grow. No matter your career stage, there’s a place to achieve your potential.
Our diversity and inclusion matters – we welcome applications from everyone and celebrate difference, believing in equal opportunities for all.
Benefits
* 25 days’ holiday per annum
* Holiday buy and sell scheme
* Hybrid working model (in relevant role)
* 2 volunteering days to support charitable initiatives
* Matched giving – up to £250 matched for personal charity fundraising for a registered charity
* Medicash cash plan – claim back dental / physio / optical appointments
* Medicash App – access to rapid digital physiotherapy, skin cancer screening assessments, fitness videos and wellbeing tools
* Discounts and cash back on travel and shopping through Medicash extras
* Life Assurance Scheme (4 x salary)
* Pension scheme
* Funded driving theory test (in relevant role)
* Active network of wellbeing champions – providing mental health support
* Training and development opportunities
* Funded social events to connect with colleagues
* Dress for your day policy
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Legal
Industries
Legal Services
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