Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology.
Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions.
Today we operate in 120 countries with approximately 4.500 employees.
Get started now with Bizerba
For our location in Milton Keynes we are looking for a
Service Adminstrator (m/f/d)
Reference code: 20263
Your tasks
Overview
As part of the Service team, the responsibilities for this role are key to the day to day running and growing of the service business. Experienced in your field, you will provide 'first class' service to a number of stakeholders including UK based customers and service operations.
* Spare parts administration – generating quotations in SAP
* Taking spare part order requests from customers and engineers
* Answering phone calls from internal and external customers
* Placing spares orders with suppliers and maintaining relevant minimum stock levels
* Proactively sell spares to increase spares turnover
* Invoicing service orders
* Invoice queries
* Uploading invoices and relevant documents to customer online portals
* Daily reports to identify and correct orders stuck in error queues
* Weekly (or at request) revenue reports for the Service Director
* Key account monthly invoicing and asset list maintenance and management
* Ad hoc customer reports
Your profile
* Customer focus with excellent customer service experience
* Effective communication skills both oral and written
* Be a confident problem solver
* Multitask
* Experience of a performance managed environment, including working to SLA's and achieving KPI's
* Ability to work well under pressure
* Organized with a good attention to detail
* Team Player
* Confident with Microsoft packages, particularly excel
Your application
We are looking forward to receiving your application
Contact person
Recruiting Center - Email