RBH
At RBH our people aren't just part of the business - they're the heart of it. Our approach to work-life balance, health & wellbeing, sustainability and inclusion sets us apart from our competitors and is one of the reasons our team stay: our average tenure is over 7 years' We are passionate about the industry and always on the lookout for new talent to join us on our journey...
HR & Reward Coordinator
We're searching for a highly organised and detail-orientated HR & Reward Coordinator to support our Head Office and hotel portfolio. You'll play a key role in delivering smooth HR operations, employee lifecycle processes and accurate data management - while also supporting reward and benefits maintenance and delivery.
This role is based within our Head Office, working closely with stakeholders across our hotel portfolio and wider group.
What You'll Be Doing
In this role, you will:
Support recruitment, onboarding and offboarding and all elements of employee lifecycle at Head Office.
Provide first line HR support and advice to managers and our team within Head Office.
Run monthly Head Office payroll and support hotels with payroll processing, system and statutory queries.
Oversee payroll compliance including EPS and P11Ds for 300+ colleagues.
Manage pension schemes, monthly uploads and re enrolment cycles.
Lead HR and payroll audits and ensure statutory compliance within Head Office.
Own administration and day to day maintenance of employee benefits, renewals and new joiner administration.
Oversee our LMS ('Smile') to maintain system engagement and training compliance across the portfolio.
Drive employee engagement initiatives and benefit communications across the portfolio.
Maintain and optimise our ATS (Harri) by monitoring usage, ensuring data accuracy, and promoting a great candidate experience through proactive communication, training support, and recommending improvements.
What We Need From You
To succeed in this role, you'll need:
Previous experience in an HR administration, HR coordinator or reward-focused role, ideally within a multi-site or fast-paced environment.
A solid understanding of the employee lifecycle, HR processes and basic UK employment legislation.
Confidence working with systems and strong data accuracy and reporting skills.
Excellent attention to detail and the ability to manage multiple deadlines, prioritising effectively in a busy Head Office environment.
Strong organisational skills and the ability to handle confidential and sensitive information with professionalism and discretion.
A proactive, solution-focused mindset with the confidence to take ownership of processes and suggest improvements.
A genuine passion for people, reward and employee experience, with a desire to continuously improve how we support our teams.
The Recruitment Process
At RBH, we see recruitment as a two-way journey- it's an opportunity to connect with talented individuals and explore whether we're the right fit for each other. If your CV stands out, our Talent Acquisition Manager may invite you for a Teams pre-screening chat. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we're a match, you'll move on to a formal first-stage interview with our hiring managers in the following weeks.
What We Offer
We know work is just one part of your life – so we've built a package that supports you inside and outside of the office:
Discounted hotel stays for you, your friends, and your family.
An extra day off on your birthday.
Flexible working arrangements.
Annual KPI driven bonus.
Enhanced pension.
…and much more.
Inclusion matters
RBH Hospitality Management is proud to be an equal opportunity employer. We celebrate individuality and are committed to creating an inclusive environment where everyone can thrive. If you require any reasonable adjustments during the recruitment process, let us know.