The role reports into: Senior Collections and Legal Manager Role Overview: The primary responsibilities of the successful candidate are to: * Review and proactively manage high-value exposures across the Group, ensuring risks are monitored and effective strategies are in place to protect the business. * Confidently lead face-to-face meetings with customers, asking the right (and often challenging) questions to gain a full understanding of their position. * Carry out detailed business reviews, clearly documenting findings and presenting well thought-through recommendations. * Provide expert guidance across the business, including restructuring facilities and advising on the best course of action for transactions over £50k. * Build strong relationships with external stakeholders such as recovery agents and other industry experts, working collaboratively to deliver the best outcomes. * Manage relationships with external solicitors, ensuring alignment, efficiency, and successful case resolution. Requirements: * Good negotiation & communication skills * Excellent interpersonal skills * Strong financial analysis skills * 5+ years' experience within financial services industry * Financial industry expertise with a good in-depth knowledge of regulation and legal requirements. Benefits: * 26 days annual leave, increasing after length of service * Life assurance & Income p...