Job Overview
. Swinton. £24k – £26k doe
Due to workload and growth, this well established company are looking for an experienced Customer Service Administrator to join the team. Duties will include;
1. Taking calls and liaising with customers to discuss their requirements
2. Providing detailed quotes
3. Processing orders onto the system
4. Liaising with the design and installation team to arrange dates for delivery and fitting
5. Being the point of contact for queries, late or missing deliveries
6. Making follow up calls to customers to ensure happy with the service and products
To be successful, you will have strong customer service experience – experience of providing quotes to customers is essential. Order processing skills are a definite advantage.