About This Role
We are seeking an experienced programme delivery professional to take end‑to‑end accountability for the Office IT Identity & Access Management (IAM) programme and selected strategic initiatives within the Office IT Infrastructure domain. This role operates within Digital & IT, is responsible for delivering complex, global IAM programmes across Vodafone’s Office IT footprint, and ensures outcomes are achieved to agreed timelines, budget, quality and governance standards. It involves close collaboration with Infrastructure, Cyber Security, Vodafone Cloud Infrastructure and IT4IT stakeholders, and managing large, matrix‑based delivery teams across multiple customer groups.
Location: Newbury, Paddington or Lisbon.
What You’ll Do
* Lead and deliver Office IT IAM programmes from initiation through governance to execution, ensuring clearly defined objectives, priorities, delivery plans and resource models across internal teams and external partners.
* Own programme planning, budgeting, forecasting and spend management, including preparation of effort estimates, business cases and budget approvals (OPEX and CAPEX).
* Analyse customer needs and relevant data to shape programme strategy and execution, ensuring solutions meet Business‑to‑Telco and Business‑to‑Business‑to‑Customer models.
* Assess the impact of change across projects and services, proactively identifying risks and defining effective mitigation strategies.
* Build and maintain strong stakeholder relationships across VCI, Cyber Security, IT4IT and local market customers to ensure alignment with business objectives.
* Lead negotiations across technical, commercial and delivery aspects to enable successful programme outcomes.
* Provide governance leadership for IAM programmes, including Agile ways of working, continuous improvement, backlog management, and prioritisation of emerging requirements.
* Drive issue resolution and transparent reporting through SteerCos and other governance forums, keeping senior leaders informed of progress and risks.
* Manage and motivate large, cross‑functional matrix teams (8–20+ contributors) and engage with a wide network of customer stakeholders across Vodafone entities.
* Participate in demand management reviews and contribute to prioritisation of IAM and Office IT Infrastructure requests.
* Ensure compliance with Vodafone policies, internal regulations and mandatory learning requirements.
Who You Are
* An experienced programme delivery professional with a strong background in large‑scale, complex, multi‑national technology programmes.
* Confident in leading cross‑functional, matrix‑based teams and aligning multiple delivery streams and priorities.
* Comfortable operating in a complex, evolving environment with ambiguity, demonstrating resilience and persistence in driving change.
* Customer‑focused, collaborative and pragmatic, able to translate complex technical challenges into clear, actionable outcomes.
* An effective communicator, able to engage, influence and present credibly at executive and senior leadership level.
* Experienced in Agile methodologies, PI planning and continuous improvement practices.
* Technically knowledgeable across Office IT infrastructure, digital technologies and software development, with the ability to design simple solutions for complex scenarios.
* Skilled in financial management, budget control and building compelling business cases for complex programmes.
* Educated to bachelor’s degree level in Computer Science, Information Technology or a related field (a master’s degree or equivalent is advantageous).
* Professionally certified in programme or project management (e.g. PMP, PRINCE2 Practitioner, MSP Practitioner, SAFe, Agile or Scrum Master certification preferred).
* Fluent in English, with excellent interpersonal, analytical and problem‑solving skills.
What Skills You Will Learn
* Advanced programme governance and delivery across large‑scale, global IAM and infrastructure initiatives.
* Enhanced stakeholder management and negotiation skills within complex, multi‑entity environments.
* Deeper expertise in Agile transformation, demand management and portfolio prioritisation.
* Financial and commercial acumen through hands‑on ownership of budgets, forecasts and business cases.
* Leadership capability in managing and inspiring diverse, matrix‑based delivery teams.
VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio‑economic background.
Disclaimer
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