Description The IMAP Generator Quality Control (QC) inspector is responsible for evaluating the equipment preventative maintenance and corrective maintenance tasks and their associated deliverables completed by IMAP Technical Teams (Teams) in accordance with the IMAP Generator scope of work and the IMAP Quality Control Plan as described below. Primary/Major Duties and Responsibilities (Essential Functions): Quality Control Work Verification: Performs an assessment of completed tasks after an IMAP Team’s departure from an overseas U.S. Embassy or Consulate (Post), to include: · Assessing the preventive maintenance (PM) tasks and/or corrective repairs (CR) completed by a Team; · Reviewing for completion and accuracy the Team’s service documentation, to include Service Reports, equipment PM checklists, bills of material, and recorded readings and measurements; · Documenting observed conditions through photography, where permissible, and identifying issues with completed work, incomplete tasks, or remaining deficiencies; · Drafting descriptive summaries of observations, checklists, and discussions with the Post staff, providing recommendations for improving quality in the delivery of services, and preparing Quality Control Work Verification reports. Quality Control Management Assessment: Performs an assessment of a Team’s performance while the Team is deployed at a Post and providing advice, direction, and training to the Team when appropriate, to include: · Assessing the performance of PM tasks and/or CR while they are being completed by the Team; · Reviewing with the Team their management tasks, including leading meetings, interacting with Post staff, their Field Service Supervisor (FSS) and/or Senior Service Manager (SSM), and the IMAP Office staff; · Reviewing with the Team their service documentation, to include Service Reports, equipment PM checklists, bills of material, and recorded readings and measurements; · Documenting observed conditions through photography, where permissible, assisting the Team in identifying issues with completed work, incomplete tasks, or remaining deficiencies; · Drafting descriptive summaries of observations, checklists, and discussions with the Team and Post staff, noting areas of strength and providing recommendations for improving quality in delivery of services, and preparing Quality Control Management Assessment reports. Quality Assurance Program: Performs associated quality assurance program tasks, to include: · Identifying areas for improvement in the Program’s processes and procedures; · Reviewing Teams’ Service Reports for completeness, accuracy, coordination and comprehension, and providing feedback to the Team’s SSM and/or FSS; · Creating new and editing existing quality assessment checklists, forms, and report templates; · Providing recommendations to FSS and/or SSM for improvement to Team tasks to raise the level of service quality and create uniformity across all IMAP service types; and · Assisting in performance of other Program quality assurance activities as assigned. Deliverables may include: 1. QC Inspection Reports; 2. Weekly Status Reports; 3. Fully complete and detailed QC check sheets for all equipment assessed; 4. General summaries of out-brief meetings Requirements · Must be a graduate of a State approved/accredited or military program that provided formal training in electrical generating and/or power transfer equipment; · Must be able to obtain/maintain a U.S. State Department Top Secret Security Clearance; · Must have the physical ability to travel overseas; · Must be able to pass a physical examination for duty; · Must be able to work on ladders, access rooftops and other hard to reach areas, and be able to lift and carry materials and tools in excess of 25 pounds; · Must be familiar with the requirements outlined by NFPA 70, NFPA 70E, Electrical Generating Systems Association, OSHA, and other safety regulations and use of all required personal protective equipment; · Must be proficient in using a computer to send email, as well as use Microsoft Office Suite programs (Word, Excel, PowerPoint, Teams, etc.) · Must have experience working overseas environments. Additionally, a Generator QC inspector is required to meet the below qualifications to be eligible for the position described: Level 2 / Journeyman – Requires at least 7-10 years of related experience as a qualified Generator Technician (see above qualifications). Performed maintenance, troubleshooting, and standard service repairs on all brands/types of new and older generators, transfer switches, and load banks listed in the IMAP Generator SOW. Replaced failed parts and performed troubleshooting of observed deficiencies according to specifications and established safety guidelines, typically without guidance or supervision. Able to source and recommend required maintenance equipment and supplies/materials as required to complete maintenance tasks and improve processes/efficiencies. Works independently within established procedures associated with the IMAP Generator QC Inspector’s role. Level 3 / Master – Requires at least 10 years of related experience as a qualified Generator Technician (see above qualifications). Performed maintenance, troubleshooting, and standard service repairs on all brands/types of new and older generators, transfer switches, and load banks listed in the IMAP Generator SOW without supervision. Able to replace any part associated with all equipment types listed in the IMAP Generator SOW and performed limited overhaul maintenance procedures and equipment adjustments. Able to source and recommend required maintenance equipment and supplies/materials as required to complete maintenance tasks and improve processes/efficiencies. Can potentially perform the duties of a team leader, to include resolving logistical issues that arise, relay required information to the IMAP Office, and provide training/guidance to Level 1 and Level 2 Generator Technicians. Level 4 / Superintendent - Requires 10 years of related experience as a qualified Generator Technician (see above qualifications), and at least 1 year as an IMAP technician. In addition to the ability to perform all the tasks/duties associated with a Level 3 Generator technician, may be expected to perform the duties of a team leader, to include resolving logistical issues that arise, relay required information to the IMAP Office, and provide training/guidance to Level 1 and Level 2 Generator Technicians. Able to use all resources available to solve unique and complex Power Generation issues. Expected to be an ambassador for the IMAP contract in all situations and go above and beyond to improve and optimize program operations