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Mental health support worker

Hatfield
Coach
Mental health support worker
Posted: 18h ago
Offer description

Overview

The Coach House is a 10-bed, separately registered residential home next door to Howe Dell Manor Nursing Home in Hatfield, Hertfordshire. The Coach House provides a smaller, more intimate living space for men nearing the end of their rehabilitation. Howe Dell Manor is a 19-bed specialist nursing home offering a range of services for adults 18+ with enduring mental illness. This role is for Mental Health Support Workers at The Coach House, Howe Dell Manor, Hatfield (AL10 8AE). Nouvita Healthcare is an equal opportunity employer and a Disability Confident employer. If you need support to navigate our website or complete your application, please email [email protected]

What we offer includes a range of benefits and development opportunities:

* CQC-recognised training programme (including paid induction and up to 11 annual sessions)
* Career progression opportunities (many managers started as support workers)
* 28 days' annual leave (including bank holidays, pro rata)
* Fully funded DBS
* Pension contributions
* Blue Light Card discounts
* Refer a Friend scheme – earn up to £1,000
* A friendly, supportive, and inclusive workplace
* Birthday leave following one year of employment
* Support with purpose; grow with confidence; make a lasting impact


What You'll Do

* Help support the daily care, safety, and wellbeing of residents
* Run or assist with group activities – sports, games, creative sessions, and more
* Put care plans into action and update records with clarity
* Keep things running smoothly and safely as part of a wider team
* Support senior staff and help new team members get up to speed
* Use digital systems for logging care, booking leave, and sharing updates
* Administer and document medications, maintaining patient safety and compliance with clinical protocols
* Prepare clear, accurate care plans that reflect assessed needs and agreed goals of care
* A practical mindset and a willingness to learn
* Strong communication – listening, talking, and being clear with others
* Ability to follow routines and think on your feet when needed
* Team spirit and flexibility – day and night shifts available
* Basic IT confidence for using systems and records


Experience & Qualifications

* Experience working in any team-focused environment
* An understanding of how mental health can affect daily life
* 1 year Mental Health Support experience
* NVQ Level 2 or 3 in Health and Social Care preferred
* We also value life experience and a strong work ethic


Who You Are

* Calm under pressure and dependable
* Respectful, practical, and people-focused
* Comfortable working shifts and routines
* Open to new skills, with full training provided
* Fluent in spoken and written English

Location: The Coach House, Howe Dell Manor, Hatfield (AL10 8AE). Next door to Howe Dell Manor in Hatfield, The Coach House is a 10-bed residential home offering a stepping stone into independent or supported living.

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