Customer Service/Administrator
Location: Holmes Chapel, Cheshire East
Contract Type: 3 month Fixed Term Contract
Salary: £14.50 per hour
Our client, based in Holmes Chapel is on the lookout for a dynamic Customer Service/Administrator to join their vibrant team. This role is essential in maintaining seamless communication and supporting various departments.
Key Responsibilities:
Answering Phones & Taking Enquiries: Be the first point of contact for clients and prospects, providing exceptional service.
Entering Enquiries: Efficiently record and manage leads in the system to ensure smooth follow-up and tracking.
Monitoring Inboxes: Keep an eye on the info inbox and team inboxes to ensure no inquiry goes unanswered.
Creating & Booking POs: Process purchase orders with precision and attention to detail.
Sourcing Marketing Materials: Collaborate with the marketing department to procure materials that enhance our outreach efforts.
Ordering Literature: Ensure that all promotional literature is readily available and up-to-date.
Packing & Posting Lead Gen Packs: Prepare and dispatch lead generation packs to potential clients.
Creating Marketing Packs: Assemble marketing packs that showcase products and services.
Required:
Organized: You can keep track of multiple tasks and priorities, ensuring everything runs smoothly.
Confident Communicator: You're friendly and articulate on the phone, making clients feel valued and understood.
Team Player: You thrive in a collaborative environment, supporting colleagues while also taking initiative.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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