Job overview
A full time Medical Secretary is required in the Trauma & Orthopaedics Department at Wycombe Hospital to provide a comprehensive and quality medical secretarial service to 4 consultants and their teams. This is a permanent position within the department.
You will provide administrative support as well as be involved in the day to day work for the consultants. You should be enthusiastic, motivated and have good organisational and communication skills. Excellent computer and audio-typing skills are also required
Main duties of the job
1. To provide a support Medical Secretarial Service within the Directorate. To undertake accurate audio/copy typing (including digital) of medical correspondence and general administration. This will include highly sensitive and complex medical terminology with a need for confidentiality.
2. To work to the agreed standards and templates for each Specialty/Department
3. In the absence of the Senior Medical Secretary (or as appropriately delegated) to receive and open Consultant/medical staff’s mail, to action routine/non-routine and urgent correspondence and drawing the necessary items to the attention of the person concerned.
4. In conjunction with the Senior Medical Secretary ensure that the departmental workload is prioritised and maintained within time standards.
5. To assist with the daily management of clinic lists and booking of priority patients.
Working for our organisation
Listen to why colleagues think we are a great place to work! -
What does Buckinghamshire Healthcare NHS Trust offer you?
6. As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
7. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
8. We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
9. We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
10. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
11. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
12. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
13. Our vision is to provide outstanding care, support healthy communities and be a great place to work.
14. Our mission is to provide personal and compassionate care every time.
15. Our care values are collaborate, aspire, respect and enable.
Person specification
Qualifications
Essential criteria
16. GCSE Grade C or above/equivalent in English Language
17. RSA II Typing, or equivalent
18. Medical Secretarial Course/ Medical Terminology Course, or ability to demonstrate equivalent
Experience
Essential criteria
19. Experience of working as a Medical Secretary
20. Experience of working in a similar setting within The NHS
21. Experience of word processing
22. Experience of audio-typing
23. Experience of working with highly confidential data
24. Previous supervisory experience
Desirable criteria
25. Experience of Minute taking
26. Experience of working with rotas
Skills, Abilities and Knowledge
Essential criteria
27. Knowledge of Microsoft Office products
28. Good written skills, to enable liaison with staff at all levels
29. Ability to work on own initiative and make judgements and decisions to resolve problems and queries
30. Possess skills necessary to work as a Team player
31. Knowledge of GDPR Regulations (ability to maintain patient confidentiality)
32. Able to deal politely, patiently and sensitively with public, and patients and their relatives
Desirable criteria
33. Knowledge of Trust Information Systems, e.g. Medway
34. Knowledge of Trust policies and procedures
Values
Essential criteria
35. Communicates openly, honestly and professionally, and actively promotes team working and building strong working relationships
36. Patients are always first. Drives service improvements. Strong self-awareness with a desire to grow
37. Treats all with compassion and kindness. Ensures everyone feels valued.
38. Consults others and listens to their views/opinions. Enables others to take the initiative
Special Circumstances
Essential criteria
39. Ability to travel to other sites
40. Able to maintain a flexible approach to the role and duties
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
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