Fully office-based role We are seeking a proactive and detail-orientated Billing Administrator to support the finance and operations team within a busy telecoms company. The role involves a variety of administrative and billing-related tasks, data handling, reporting, and customer service. This is an excellent opportunity for someone who has experience working with data and is eager to grow within a corporate setting. Key Responsibilities: * Billing & Data Administration: * Monthly billing administration for B2B and B2C customers (landline, broadband, lease lines, mobile – Vodafone & O2) * Add and organise data within the billing system * Monitor and report billing data using internal systems * Handle discrepancies across platforms (e.g. Zoho, Salesstar, My Accounts), reconcile and validate within Abillity * Customer Communications: * Generate and send end-of-contract letters to approximately 200 customers per month * Handle internal and customer queries via email and telephone professionally * Produce and dispatch letters related to billing and customer accounts * Systems & Reporting: * Work with the Abillity billing platform, gradually transitioning from manual data handling * Import, match, and verify data from multiple sources * Produce internal reports and compile team data for review * Collaboration: * Work closely within a team of six young professionals * Share ad hoc tasks with team members as needed * Participate in cross-functional communication and support roles Preferred Skills & Attributes: * Excel to a confident level e.g. formulas and pivot tables * Ideally billing admin experience or data driven experience * Phone manner: Clear, confident communication over the phone * Exposure to any of the following systems is beneficial: Abillity, Zoho, Salesstar, My Accounts or other billing platform (preferred) What’s on offer:- * Parking * Private healthcare * KPI’d bonus scheme * Discounted rewards scheme