Job summary
An exciting opportunity has become available for a full-time Ward Clerk on Ward 4, Trauma and Orthopaedics at the Aintree Liverpool University Hospital.
The Ward is a 27 bed Trauma and Orthopaedic ward with a fast turn-over of patients, requiring the successful candidate to be extremely organised, committed and hardworking.
It is essential that candidates have excellent IT skills and to be able to speak confidently to patients when dealing with their enquiries, either face to face or over the phone. The successful candidate will also be responsible using trust patient IT systems including pens/dashboard and IPM and ensuring patient discharge letters are sent and filed they have follow-up appointments for their next treatment arranged if required. Enhanced organisational skills are required to ensure confidentiality is maintained and case notes, letters and documentation are kept securely. The ideal candidate much be approachable, committed and kind and wish to actively participate in what is a friendly and hardworking team as well as directly with the public.
Main duties of the job
The main roles are answering the phone, good basic computer skills, ensuring patients appointments have been booked, filing and organising on the clinical area.
About us
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women's, visit theircareers page
Details
Date posted
11 February 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
287-ASUR-20-26
Job locations
Aintree University Hospital
Lower Lane
Liverpool
L9 7AL
Job description
Job responsibilities
Please refer to detailed job description attached
The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.
Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .
Job description
Job responsibilities
Please refer to detailed job description attached
The role of the ward clerk is to answer phone and deal with patient enquires. file notes, ensure documentation is correct ordering documentation required for the ward.
Ensuring the digital boards are correct with consultant information. Using the IPM system making sure patient has been arrived for their appointment and new appointments given, sending out appointment letters .
Person Specification
Qualifications
Essential
* NVQ level 2/equivalent
Experience
Essential
* Suitable work / life experience
Desirable
* Previous experience in a caring role
Skills
Essential
* Ability to communicate clearly in written & spoken word
* Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
Desirable
* Basic Computer Skills
Person Specification
Qualifications
Essential
* NVQ level 2/equivalent
Experience
Essential
* Suitable work / life experience
Desirable
* Previous experience in a caring role
Skills
Essential
* Ability to communicate clearly in written & spoken word
* Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
Desirable
* Basic Computer Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree University Hospital
Lower Lane
Liverpool
L9 7AL
Employer's website
(Opens in a new tab)
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Employer details
Employer name
Liverpool University Hospitals NHS Foundation Trust
Address
Aintree University Hospital
Lower Lane
Liverpool
L9 7AL
Employer's website
(Opens in a new tab)
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