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Branch assistant

Kendal
SBS – SBD
Assistant
Posted: 12 August
Offer description

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Hours of Work:Monday- Friday: 07:30-17:00

About the Business

SBD runs over 75 trade counters nationwide, supplying specialist plastic building products like fascia, guttering, drainage systems, and cladding. With branches across the UK and a wide-ranging customer base—from major housebuilders to DIYers—we deliver outstanding service through knowledgeable staff and strong logistics. Our well-established branch brands include: National Plastics, Quay Plastics, Shepherds, Magden, Saltire, Nu-stock, SBS, Venture, PBS, Accrington Plastics, and Scotplas.

Job Purpose: To support the day-to-day operations of the branch by delivering exceptional customer service, maintaining operational standards, and undertaking multi-drop delivery duties. This role is primarily driving-focused, making a full UK driving licence essential.

Key Accountabilities:

* Provide excellent customer service at the trade counter and during deliveries.
* Support the team in upholding cleanliness, safety, and presentation within the branch and warehouse.
* Carry out multi-drop deliveries safely and efficiently, ensuring customer satisfaction.
* Work closely with colleagues to meet branch sales and service targets.
* Assist in maintaining health and safety compliance across all areas of branch operations.
* Step in to support in-branch duties as required during peak times or staff absence.

Role Requirements:

* Full, valid UK driving licence is required.
* Previous multi-drop experience is desirable but not required.
* Forklift truck licence preferred, though training will be provided if necessary.
* Basic IT literacy and good organisational skills.
* Willingness to learn and support in all operational areas of the branch.
* Experience in a trade counter environment and/or previous driving roles is advantageous but not essential—attitude and motivation matter most.

Personal Attributes:

* Friendly, enthusiastic, and ready to be a team player.
* Positive, can-do approach and willingness to take on varied tasks.
* Confident representing the company while on deliveries.
* Reliable, punctual, and committed to delivering a high standard of work.
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