Job Overview
This is a superb opportunity to be part of the UK's leading and only operational Spaceport, where you will contribute to making history every day!
SaxaVord Spaceport in Shetland is seeking a talented and enthusiastic Rotational General Steward. The role involves providing exceptional customer service across the hospitality function at the accommodation facility, ensuring all areas are clean, well-maintained, and offer an outstanding experience for staff, clients, and visitors. You will perform general cleaning duties, serve food, handle guest inquiries, and assist with various tasks that contribute to the smooth running of SaxaVord Spaceport's accommodation facilities.
Key Responsibilities
1. Carry out a variety of housekeeping tasks to ensure the accommodation facilities meet high standards.
2. Assist with serving and taking down breakfasts and dinners.
3. Assist the duty chef in preparing food as required.
4. Respond to customer inquiries and assist with requests professionally to ensure a positive guest experience.
5. Report any safety hazards or potential issues to site management promptly.
6. Maintain a friendly and positive attitude when interacting with guests and the team.
What We're Looking For
1. Proven experience in a similar role within a fast-paced, customer-focused environment.
2. Good team and interpersonal skills.
3. Common sense and ability to use initiative.
4. A passion for high standards, with a keen eye for detail.
5. Good knowledge of food safety and hygiene standards; full training will be provided.
6. Flexibility and adaptability to work in a rotational, remote location.
7. A positive, proactive attitude and strong communication skills.
8. Previous experience in remote or specialized locations is a plus.
Qualifications, Knowledge, Skills, and Experience
1. This role suits those working at Level 4 - Scottish Credit and Qualifications Framework.
2. Previous experience in a similar role is highly desirable.
3. Recognized food hygiene certification is highly desirable.
4. Experience in bar work or serving alcohol is desirable.
5. Experience working in a dynamic environment with changing priorities is highly desirable.
The Benefits
1. Work in a cutting-edge environment with a global outlook.
2. Accommodation and all meals provided.
3. Free travel and transport to and from our Spaceport from Aberdeen.
4. Free Wi-Fi.
5. 3 weeks on, 3 weeks off rotational schedule, allowing for excellent work-life balance.
6. Training opportunities to develop and expand your culinary skills.
7. A supportive, safe, and collaborative team culture.
8. Staff gym.
9. Staff pub with regular events such as staff quizzes.
10. Life assurance.
11. Other health and wellbeing products.
About Shetland & SaxaVord Spaceport
Shetland offers stunning landscapes, vibrant local culture, and a close-knit community. The Spaceport, located on the island of Unst, is at the forefront of space innovation and technology in the UK. As a member of the hospitality team, you'll be part of something truly special, working in one of the most exciting industries in the world while enjoying a unique lifestyle in Shetland's natural beauty.
How to Apply
If you enjoy teamwork, meeting new people from all over the world, and are ready for a new challenge, we want to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you're the perfect fit for this role to Kirsty Heughan.
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