We’re excited to offer an outstanding opportunity for a motivated, numerate and ambitious individual to launch their career as a Trainee Pensions Administrator within our respected and forward-thinking organisation.
From day one, you’ll receive comprehensive training and full support to study towards professional qualifications, giving you a strong foundation for long-term career progression. As part of our collaborative Pensions Administration team, you’ll gain hands-on experience working with a diverse portfolio of clients, developing both your technical expertise and confidence in managing your own responsibilities.
This role offers real variety and clear progression. As your skills grow, you’ll take on increasingly complex technical work and have opportunities to contribute to internal projects, specialist working groups and training initiatives. If you’re looking for a role where you can build valuable expertise, grow your career, and make a meaningful contribution within a supportive environment, this is an excellent place to start.
The ideal candidate for this role will be numerate (minimum Maths GCSE grade 6) and will be a strong team player.
Key Responsibilities
* Producing calculations of member benefits using pro forma documents or automated systems (increasing in complexity over time).
* Preparing standard and tailored correspondence to members, clients, and advisers.
* Maintaining client databases and websites (where applicable), ensuring accurate member record-keeping.
* Assisting with bulk data updates and simple verification processes to ensure data accuracy.
* Drafting responses to member and client queries using standard templates or custom-written responses.
* Handling day-to-day telephone and email enquiries from scheme members and clients.
Required Skills & Experience
* Ideally educated to A-Level, degree level, or equivalent and will also have a Maths GCSE with a minimum grade of 6
* A willingness to study towards professional pensions qualifications.
* Excellent organisational skills and attention to detail.
* Strong written and verbal communication skills.
* Ability to manage multiple tasks, adapt to changing priorities, and work both independently and within a team.
Benefits:
* Hybrid working (subject to role and team policies)
* Study support for professional qualifications
* Access to internal networks (Wellbeing, LGBTQ+, Multicultural, Women’s Network)
* Life assurance and income protection
* Enhanced maternity/paternity/adoption/shared parental leave
* 26 days annual leave plus bank holidays (with flexible options)
* Private medical insurance
* Gym membership discounts, dental and critical illness cover
* Eye care vouchers and cycle to work scheme
* Digital GP services
* Competitive pension scheme
* Discretionary bonus scheme
* High street discounts
* Season ticket loan
* Volunteering opportunities
* Electric vehicle salary sacrifice scheme (qualifying period applies)