Company Description
Department: Maintenance
Salary: Competitive + Incentives
Ibis London Earls Court provides guests with a warm welcome, and spacious and comfortable accommodations with breath-taking views of the London skyline currently in the exciting process of a refurbishment with the aim to shift our hotel to a four-star hotel and new branding. Our new goal is to find the right candidates to be part of this amazing project to help us during the evolution to become a modern, stylish, and innovative 12-storey hotel. The hotel is about to undergo a very unique project resulting in a dual branding stylish and modern hotel with a combination of 3* and 4* products allowing the property to tap into different markets
Our promise is caring and impeccable service. We nurture a real passion for service and achievement beyond limits.
Our mission is to make the impossible possible to realise your dreams.
Job Description
POSITION OVERVIEW
Rooms Technician is skilled in a broad variety of household jobs. She/he will be responsible for completing routine maintenance, undertaking repairs and tackling a range of other practical tasks. Her/his duties can include formwork, carpentry, and minor electrical and plumbing work.
MAIN RESPONSIBILITIES
1. Ability to Troubleshoot and perform basic repair of in-room equipment, fixtures & appliances
2. Good understanding of Electrical and Plumbing systems
3. Understanding of maintenance inventory and requisition of parts and Guestroom supplies as needed
4. Greet guests, speak politely, and assist customers
5. Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order
6. Ensure all paint and flooring meet company standards
7. Excellent ability to verbally communicate with guests (and co-workers) to resolve maintenance issues with little to no supervision
8. Follow guest room preventive maintenance checklist to individually complete rooms preventative maintenance process for guest rooms in an efficient and effective manner
9. Ensure that all Work Order, PPM & General Maintenance works are properly followed up and done
10. To retain daily logs for all work carried out and spares requested/ordered.
11. Maintain engineering area is safe, kept clean, and in an orderly manner. Keep close coordination with other engineering staff for smooth operation.
12. Participate in departmental meetings and training etc.
13. Serve as an active member of hotel emergency response team
14. Accident prevention and safety to be aware of all existing departmental job safety analysis and to strive to work in an accident-free manner and to create a safe working environment for himself and for others
15. Maintain high standards of GSS and Brand standards for guest rooms and related areas.
16. Being resourceful and self-motivated
Additional Information
WHAT IS IN FOR YOU
17. Employee benefit card offering discounted rates at Accor worldwide
18. Free and delicious meal breaks on duty
19. Complimentary stays in the UK and North Ireland
20. Friends & Family discounts
21. 50% food discounts in our restaurants
22. Pension Scheme
23. Health Insurance
24. Eye Test Vouchers
25. Cycle-to-work scheme
26. Staff Uniforms Provided
27. Learning programs through our Academies
28. Opportunity to develop your talent and grow within your property and across the world!
29. Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21